Customer’s satisfaction is our number one priority. If you are not satisfied with the merchandize for any season, we provider no question asked, hassle free refund.

Money back guaranteed!

REFUND, RETURNS AND CANCELLATION POLICY:

Returns are accepted within 60 days of shipment. If you are not satisfied with the merchandise for any reason, you may return the merchandise in its original condition. We will send you full refund minus actual shipping postage upon receiving returned merchandise without asking any question.

Customers are responsible for the shipping cost of all returned and exchanged merchandise.

We will issue the refund by using the same payment method you paid.

When you return/exchange items, be sure to contact us first because we have specific returning instructions for you to follow to avoid delays in the custom. please declare "Returned merchandise" on the envelop or package to avoid unnecessary custom charges. At the same time, please write down order # and your name in order to speed up the refund/exchange process and send the item(s) to:

Attn: Rongjian Lai, Win Pearl Co. 7550 Aubrey St, Burnaby, BC, V5A 1K7, Canada